Return policy

Due to the nature of goods sold, all sales are final.  

We accept returns or exchanges for products damaged in transit or will mail a replacement if the incorrect item was shipped.

Refunds and Exchanges:

If an individual falls within the above-mentioned situation(s), in order to be eligible for a refund or exchange, you must first email within 10 days of receipt of your order.  

Upon receipt of your email, we will respond promptly and accordingly and make sure your replacement is sent out.  If a replacement item is not available, we will refund the full purchase price.

Situations where refunds and or exchanges will not be honored:

- if a customer changes their mind about an item a refund/ exchange will not be honored.

- if an apparel product fails to fit because a customer picked the wrong size, a refund/exchange will not be honored.

- If a customer isn’t satisfied with their products we invite them to leave feedback via GÜDERICH surveys, but due to the nature of goods sold at GÜDERICH all sales are final. A refund and/or exchange for another item will not be honored.

Your satisfaction is our number one priority.  Please let us know how we are doing and how we can improve. To learn more about how to leave a review with GÜDERICH please click here.

If you have questions or would like to speak to someone from the GÜDERICH team please contact us here.